ZRA ASSURES TRADERS OF IMPROVED SERVICES

Zambia Revenue Authority (ZRA) Corporate Communication Manager, Oliver Nzala, has pledged to assist traders in facilitating swift, efficient, and timely clearance of goods.

The agency has observed numerous challenges faced by traders, particularly those from Kazungula, and has hosted them along with customs officers from both Kazungula and Lusaka.

Mr. Nzala urged traders to issue receipts during transactions to raise resources for the treasury and reminded them to engage the Authority for suggestions and engagements.

Nzala said ZRA plans to reduce boarder officers collecting VAT from 18 to 6 to speed up the process and introduce a pre-clearance of goods to speed up boarder points.

Speaking at the same event, AZBT, Deputy National Secretary Representative, Mr. Jack Malambo, stated that his association serves as a bridge between traders and the authority, helping remove barriers that hinder their success. Malambo emphasized the importance of supporting men, women, and youths in businesses, especially formalizing their businesses.

ZRA also offers loans to its members with a minimal interest rate of 15%, along with a funeral scheme for times of calamity. The authourity is always open to suggestions and engagements to help traders grow their businesses.