MVCL Invests in Modern Facilities to Enhance Customer Experience

By Daily News Reporter 

Mulungushi Village Complex Limited (MVCL) has launched a series of significant developments aimed at strengthening its position in Zambia’s hospitality sector and enhancing customer experience.

Also Mulungushi Village Complex Limited unveiled a New Logo for the Complex which will give a look for the Hospitality industry.

The developments include the unveiling of seven newly renovated and modernized hotel-standard rooms, the introduction of a new corporate logo, and the handover of Villa Number 34, marking a milestone in the company’s strategic growth plan.

The investment is expected to create value for shareholders, improve guest experience, and ensure the complex remains competitive in an evolving hospitality market.

Speaking during the launch, MVCL Vice Board Chairperson Mirriam Chiyaba said the initiatives are part of broader efforts to strengthen corporate governance, enhance staff performance, and improve operational efficiency.

She added that the company is targeting a 16 percent year-on-year revenue growth while maintaining a cost-to-revenue ratio of not more than 80 percent to ensure financial sustainability.

Meanwhile, Group Chief Executive Officer of the Industrial Development Corporation, Cornwell Muleya, expressed satisfaction with the progress made at the complex.

Mr. Muleya noted that he has witnessed the transformation of the village over time and was encouraged by the strong response to the challenges faced by the institution.

He emphasized that comfort, security, and leadership remain key pillars for achieving independence and sustainable growth within the organisation.

MVCL also expressed gratitude to its shareholder, the Industrial Development Corporation (IDC), for its continued support and guidance in the management and development of the complex.